How do I get help with the app?
Email us with a short description of the issue. Including your device model, iOS version, and app version helps us investigate faster.
Ussie.ai Support
How can we help?
Questions, feedback, or something not working as expected? Send us a message and we’ll help you sort it out.
Email supportcontact@ussie.ai
需要中文帮助？
如果你遇到问题或有任何建议，请通过邮件联系我们。附上设备型号、iOS 版本、App 版本和问题描述，可以帮助我们更快地处理。
Quick answers
Frequently asked questions
How do I request account data deletion?
Open Ussie, go to Settings, and use the data deletion option. You can also email us from the address connected to your account.
What should I do if a purchase is not showing?
Restart Ussie and check your connection first. If the purchase is still missing, contact us and include the approximate purchase time. Please do not send payment details or passwords.